FAQ

What types of magnets do you offer?

We specialize in custom photo magnets! You can upload your favorite photos, and we’ll turn them into high-quality magnets perfect for your fridge, office, locker, or as thoughtful gifts. We offer various shapes and sizes, check our product page for current options.

How do I place an order?

It’s simple! Just upload your photos, edit and crop them to your liking and complete checkout. We’ll handle the rest.

What photo formats do you accept?

We accept JPG, PNG, and HEIC files. Make sure your photo is high-resolution for the best print quality. If you’re unsure, don’t worry, we’ll reach out if we notice any issues.

How long will it take to receive my order?

Processing typically takes 1-2 business days, and shipping times depend on your location. Most orders arrive within 3-4 business days. You’ll receive tracking info as soon as your order ships.

Do you offer rush orders?

Yes! We offer express shipping which will arrive in 1-2 business days.

Can I make changes after placing an order?

If you need to make changes, contact us ASAP at hello@printedmagnetix.com. We’ll do our best to help, but once production has started, changes may not be possible.

What’s your return policy?

Because our magnets are custom-made, we don’t accept returns. However, if there’s an issue with your order, let us know within 7 days of delivery and we’ll make it right.

Can I use professional or copyrighted photos?

Yes, as long as you have the rights to use the image. We respect copyright laws and will not print images you don’t own or have permission to use.

Do you offer bulk or wholesale pricing?

We do! If you're looking to order in larger quantities (for events, businesses, or retail), email us at hello@printedmagnetix.com for a custom quote.